Although the hosting service supplied by the different companies is practically identical, each provider has a personalized platform with its own tweaks and different ways to perform certain tasks. This is why, a detailed knowledge base will be rather helpful both for persons with little or no prior experience and for technically proficient individuals who will sooner or later learn how specific tasks are completed, but will lose valuable time meanwhile. The aim of such a knowledge base is to make the hosting service quick and simple to use, saving users both time and efforts. The consequence is happier clients, since they can swiftly find the info they want, and much less work for the tech support staff representatives, because typically most of the inquiries and difficulties that clients have got are already described in the knowledge base. On the condition that the articles themselves are expertly written and encompass more things, you’ll be able to get to know more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Hosting

If you purchase a hosting package from our company, you’ll receive access to our comprehensive online documentation where you will find info about de facto everything related to our web hosting packages. The topics cover anything from how to set up an email account on your handheld device, to how to do various things using an .htaccess file. The articles themselves are written in an easy-to-grasp manner and include detailed guides on how to execute a particular operation in your Hepsia Control Panel. You can also find info that is not directly associated with Hepsia, for instance one that concerns software apps on your personal computer. The complete collection of articles will be located in the Help section of the Control Panel, but those that are applicable to a particular section can be accessed on the spot. Given the fact that we have included as many topics as possible, you’ll be able to find out virtually everything connected to your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers feature thorough online help documentation where you will find information about all the functions that our created-developed Hepsia hosting Control Panel comes with, as well as solutions to different questions and difficulties that you may run into. All installation manuals include in-depth descriptions, which goes to say that you will not have to worry about missing something if you are intending to export a database, for instance. The troubleshooting articles encompass a variety of different probable causes of specific issues and the solution for each and every one of them, so in case you’re not able to send email messages although you have the right SMTP settings, for example, you can quickly discover what the reason for this could be and recover the issue with a couple of clicks in your mail client. As the Hepsia Control Panel offers quite a few features, you will be able to find relevant articles in each single section. If you would rather check out all help articles, you can use the Help menu, which is located in the top right corner of the Control Panel.