1 hour ticket response
We are focused on supplying a prompt and proper solution to each ticket submitted by a user. Our capable client support team members will examine your inquiry and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all tech support tickets. In reality, the average helpdesk ticket response time has proven to be twenty minutes.
A Premium Help Desk Support Service
We’ve got a team of web hosting support technicians who are eager to answer all your inquiries whenever you need assistance. Most of our help desk support team representatives have several years of experience in the Linux hosting sphere, which means that you can always rely on swift and adequate answers to your queries.
An Intuitive Help Center
In the Web Control Panel you will find an easy–to–browse Help Center section where you can get quick tips on how to use our web hosting services. You can find the answers to your queries in the F.A.Q. archive, see more hints in the web hosting account administration articles or check our educational video tutorials.