Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Response Warranty

  • Our team of professionals will do their best to reply to your help requests within less than 1 hour. If, however, the difficulty you have experienced needs the assistance of the Administrators’ =Team,= we are going to forward the ticket to the person in charge and will write a comment to inform you.

  • Top quality support service

  • Professional Tech Support Service

  • We offer 24/7 client support via a turbo–fast ticket solution integrated into your Control Panel. You’ll be able to e mail us at any time about any of the apps that come pre–configured on the virtual server, including the chosen Linux distribution, the server management panel and our custom created Web Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Control Panel that will come totally free with your virtual server, you can easily find an instructive Help section, which includes all that you should be informed about when maintaining your internet sites and software packages. We have incorporated a wide selection of how to articles and video tutorials that demonstrate the general web site managing tasks in an easy to comprehend form.